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- OF HUNGER
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- OF HUNGER, Signals
Before ordering an unfamiliar wearing style, read the return conditions as carefully as the product details. OF HUNGER's US policy gives customers seven days after receiving an order to request a return for personal reasons. That is a request window, not a promise of unrestricted trial wear.
The full Shipping & Returns page sets out the conditions. This checklist helps you identify what to read before deciding whether to buy.
Check the dates and the reason
Keep the delivery date with your order information. A personal-reason return follows a different process from a package that arrives damaged, defective, incomplete or incorrect. Explain the actual issue when you contact support rather than assuming every return has the same shipping arrangements.
If the purchase is a gift, do not assume the return period starts when the recipient opens it. The US policy ties the request window to receipt of the order. Buying well before an occasion can therefore change how much time remains to raise a question.
Keep the contents together
For a personal-reason return, the policy requires the product to be in its original, undamaged condition, with its original packaging, manuals and accessories, for a full refund. Damage, heavy use or missing parts can lead to a partial refund or rejection.
Keep the box, cable and paperwork together while you make your decision. Do not throw away something because it seems separate from the earphones themselves. It can still form part of the original package.
The policy also includes an exception for sealed goods that cannot be returned for health or hygiene reasons once unsealed. If you are unsure how a seal or a proposed fit check affects your order, ask support before opening or using it. We would not describe this as a risk-free fitting service.
Contact support before sending anything
Start with customer support. Provide your order information and explain what you want to return and why. Wait for authorization and instructions rather than sending the package to an address you find elsewhere.
For personal-reason returns, the customer pays the direct return-shipping cost. The policy also specifies the deadline for sending an authorized return and the inspection and refund process. Read those steps when arranging shipment, not after the package has left you.
Make the purchase decision with the policy open
Keep the product page and the full US policy beside each other. One explains the wearing method; the other explains what happens if you need help after delivery. Neither should be replaced by a short badge that says seven-day returns. Confirm the current terms before purchasing, particularly when buying for someone else.
